NOBODY TEACHES YOU THIS BIT
Line Managing Difficult Staff?
Here’s a way to make it less messy.
It’s not about doing it perfectly. It’s about staying calm, being clear and knowing what to say when it matters. This guide helps you do exactly that.
📘 WHAT'S INSIDE:
✅ 7 tricky staff scenarios and how to handle them without spiralling
✅ Difficult conversations made doable in 10 clear, practical steps
✅ What to say, what not to say and when to stop talking
✅ How to be ready for whatever response comes your way
✅ Templates and prompts to help you plan your next step
It’s always good to get advice from someone who knows the job inside out...”
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